FAQs
Can I order a wallpaper sample?
Yes! To order a sample, please select the material you wish to see! Then, select the 8x10 inch option. This is our sample size. If you have any custom requests, please leave us a note at checkout! This includes scale or colour change requests.
If no note is made, the original will be sent!
How do I measure my wall?
Please review the slides in our listings to gain an understanding of how to measure your wall. For further assistance, please utilize our wallpaper calculator or our how to measure page. Please don't hesitate to reach out to us directly if you run into any issues. We are always here to help!
Can I customize my wallpaper?
Please get in touch with us for a custom order! A majority of our designs can be colour customized or scale customized. Please see the colour chart attached to the listing and indicate your colour choice in the notes at checkout. Have a specific colour or size you need? Contact us through our customization page for a custom order!
What types of wallpaper do you offer?
Get the look you want. We offer three types of materials for your convenience! We have texture peel + stick, traditional unpasted, and canvas unpasted to choose from.
Read more about their differences here!
Is my wall the right fit?
Our wallpaper is intended for smooth, flat walls with little to no surface texture. Your wall should be properly painted and cured for the recommended curing period. This is essential to ensure your wall is properly prepped for a damage free removal.
Read more about our instructions here!
Can I get my wallpaper sooner?
As we make everything to order, we typically reserve 3-7 days to create our products. We're happy to accommodate timeline requests. Please get in touch to let us know about your preferred schedule, and we'll do our best to make arrangements accordingly.
Kindly note that processing times may vary depending on our current order volume.
How can I get in touch?
Have a question? Email us at service@timberleaco.com and we're more than happy to help!
Return Policy
To combat waste within our industry, our production is proudly made to order! This means each and every order is made specially for you! As we make everything to order, all sales are final. No cancellations are accepted. Timberlea Interiors accepts returns and exchanges on damaged/defective products only. If your product was damaged during transport or if it has a manufacturing defect, kindly send us a photo of the shipping box or the defective product to service@timberleaco.com. We will be happy to help you!
3-7 day processing
Craftsmanship takes time. Please allow 3-7 days for us to create your order. Don't hesitate to contact us for timeline accommodations!
Samples
Try before you buy! Easily purchase wallpaper samples to see our materials and designs within your space and surroundings.
Sustainability
Our production is made to order. Meaning each order is made specially for you! Printing to order allows for zero waste and is one of our ways to help with sustainability within our industry.
Get in touch
Have any questions? We're here for you! Email us at service@timberleaco.com and we'll get back to you as soon as we can!